Job Title: General Manager – Boutique Travel Agency
Location: Limpopo (Relocation Beneficial but Not Required)
Employment Type: Full-Time
Salary: R240,000 per annum + Commission on Airline Ticket Sales + Cellphone Package

Are You a Seasoned Travel Expert Ready to Take the Lead?

Do you have a passion for travel, a strong command of airline booking systems, and the ability to take a growing boutique agency to new heights? If you’re a dynamic leader with a proven track record in the travel industry, this is your chance to spearhead operations, drive international marketing, and shape the future of an exciting travel brand. We are seeking a highly experienced and motivated General Manager to manage and expand our boutique travel agency, ensuring seamless operations and continued business growth.

About Us

We are a fully IATA and SATA registered boutique travel agency specializing in international travel, offering top-tier airline ticketing services and personalized travel experiences. As we expand our operations, we need a strategic leader who can combine industry expertise with entrepreneurial drive to maximize revenue, develop key partnerships, and establish our brand on a global scale.

Key Responsibilities

Operational Management & Airline Ticketing

• Oversee day-to-day operations of the agency, ensuring smooth and efficient service delivery.
• Utilize Amadeus to book and manage airline tickets, ensuring accuracy, cost-effectiveness, and adherence to industry standards.
• Handle complex travel arrangements and optimize ticketing strategies for maximum profitability.
• Ensure compliance with IATA and SATA regulations.

International Marketing & Business Expansion

• Travel extensively to market the agency internationally, forging key relationships and expanding our global footprint.
• Represent the company at industry events, trade shows, and networking opportunities worldwide.
• Identify new business opportunities, strategic partnerships, and high-value clients to grow revenue streams.

Client Relations & Sales Growth

• Develop and implement strategies to increase sales and improve client retention.
• Manage and enhance customer relationships, ensuring exceptional service delivery and client satisfaction.
• Optimize commission-based airline ticket sales, leveraging industry knowledge to maximize profitability.

Team Leadership & Development

• Provide strong leadership to a growing team, fostering a high-performance culture.
• Implement best practices for staff training, customer service, and operational excellence.
• Ensure staff members are up to date with the latest industry trends and booking technologies.

What We’re Looking For

Experience & Qualifications

15+ years of experience in the travel industry, with a strong background in airline ticketing.
Amadeus registration with an in-depth knowledge of booking airline tickets and system operations.
Bachelor’s degree or Senior Diploma in a market-related field (Tourism, Business, Marketing, or similar).
Proven ability to market and promote travel services internationally – must be able to travel for extended periods (up to 4 weeks at a time).
Strong understanding of IATA and SATA compliance requirements.
Exceptional communication skills, with fluency in written and spoken English (additional languages a plus).
Tech-savvy with expertise in relevant travel software, CRM systems, and Microsoft Office.
Highly presentable and professional with outstanding interpersonal and negotiation skills.
Ability to work independently, problem-solve, and drive business success.

What We Offer

Competitive Base Salary: R240,000 per year
Lucrative Commission Structure: Earn additional income on airline ticket sales
Cellphone Package: Stay connected and efficient on the go

Exciting Travel Opportunities: Represent our brand on an international stage
A Leadership Role with Growth Potential: Shape the future of our boutique agency

Ready to Lead the Way? Apply Now!

This is a rare opportunity for an experienced General Manager to take charge of an emerging boutique travel agency and turn it into a market leader. If you have the vision, expertise, and drive to elevate our business, we want to hear from you!

How to Apply:
Submit your CV and a cover letter outlining your relevant experience and why you’re the perfect fit for this role to info@trasa.co.za.

Don’t miss this opportunity to combine your passion for travel with a leadership role that offers both financial rewards and career growth. Apply today!

Should you Require More information on this vacancy please Email us at info@trasa.co.za

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