Property Maintenance Coordinator

Job Title: Maintenance Coordinator
Location: Ruimsig, Johannesburg
Employment Type: Full-Time
Salary: R8,000 – R10,000 per month (Depending on Experience)

Are You a Master of Organization and Problem-Solving?

Do you thrive in a fast-paced, structured environment where attention to detail and logical thinking are key? Are you a natural problem-solver who can manage multiple ongoing maintenance tasks efficiently? If you are proactive, highly organized, and have a sharp eye for detail, this is your chance to join a dynamic team at My Next Property as a Maintenance Coordinator!

About the Role

As a Maintenance Coordinator, you will be the driving force behind the seamless management of property maintenance requests. From tenant-reported issues to final resolution, you will ensure smooth communication between tenants, landlords, and contractors, keeping everything on track and within budget. This role requires exceptional organizational skills, critical thinking, and a systematic approach to managing multiple tickets at once.

Key Responsibilities

1. Maintenance Ticket Management

• Receive and log maintenance requests from tenants.
• Advise landlords on necessary repairs and obtain approval before proceeding.
• Assign contractors, ensuring they receive all necessary tenant details and job specifications.
• Review contractor quotes critically—is the cost justified? Are there any red flags in pricing?
• Obtain final approval from landlords before green-lighting work.
• Confirm completed work with tenants, ensuring their satisfaction with the repair.
• Upload photos, invoices, and relevant documents onto the system for record-keeping.
• Process invoices for month-end payments, ensuring all contractor fees are accurate and approved.

2. System-Driven Workflow & Communication

• Use pre-populated email structures to streamline communication.
• Ensure that every ticket follows the full lifecycle from issue to resolution.
• Manage outstanding maintenance cases, especially those requiring long-term follow-ups.
• Keep landlords and tenants informed at every step, ensuring clarity and transparency.

3. Critical Thinking & Attention to Detail

• Recall specific maintenance issues instantly using keyword references (e.g., “Has the window been repaired at [Property Name]?” should trigger instant recognition).
• Evaluate contractor quotes critically—would you approve this cost if it were coming from your own pocket?
• Maintain a professional, structured, and logical approach to email communication, ensuring clarity in maintenance procedures.
• Identify discrepancies in invoices, such as excessive labor costs or overpriced materials.

What We’re Looking For

Candidate Profile

✔ Energetic and highly organized individual with a passion for efficiency and accuracy.
✔ Strong short- and long-term memory to track ongoing maintenance tasks with ease.
✔ Ability to juggle multiple priorities without losing focus or compromising quality.
✔ Proactive problem-solver who can anticipate issues and act swiftly.
✔ Cool-headed and systematic thinker who can manage multiple tickets at once.
✔ Strong analytical skills to assess quotes and identify potential overpricing.
✔ Excellent written and verbal communication skills (email and phone).
✔ Comfortable working within a system-driven workflow, using structured communication templates.
✔ Ability to work well under pressure in a fast-moving environment.

Preferred Age Range

🔹 23 – 35 years old (based on required decision-making skills and life experience).

Education & Experience

🎓 Previous experience in maintenance coordination, property management, or a related field is highly advantageous.
🎓 Strong computer literacy with experience using CRM or maintenance management systems.
🎓 A background in logistics, administration, or operations is a plus.

Why Join My Next Property?

✅ Competitive Salary: R8,000 – R10,000 per month based on experience.
✅ Structured Work Environment: Work with clear workflows and organized systems to enhance efficiency.
✅ Fast-Paced & Rewarding Role: If you love a challenge and enjoy solving problems, this job will keep you engaged.
✅ Career Growth: Opportunity to develop your skills in property management and maintenance coordination.
✅ A Supportive Team: Join a group of professionals who value efficiency, teamwork, and success.

Ready to Take Charge? Apply Now!

🚀 If you are an efficient, detail-driven, and highly organized individual who thrives in a fast-paced environment, we want to hear from you!

📧 How to Apply:
Send your CV and a brief cover letter outlining your relevant experience and why you’re the perfect fit for this role to info@trasa.co.za.

💼 Join our client and be the powerhouse behind our seamless maintenance operations!

Should you Require More information on this vacancy please Email us at info@trasa.co.za

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By submitting an application for this post the Applicant acknowledges that their personal information will be processed by TRASA.

The Applicant, by their conduct in proceeding with an application for this position, gives their consent to the processing of their personal information as required by the TRASA Recruitment, Selection and Appointment Policy.

Such processing includes logging their information on the TRASA recruitment systems and disclosing their personal information to TRASA employees identified to take part in the selection and recruitment process.

The Applicant consents to any further processing of their personal information as may be required for relevant verification and reference check purposes.

The confidentiality of the Applicant’s personal information will be maintained.

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TRASA retains the right not to make an appointment and to verify all information provided by candidates.